Intermediate delays in transaction processing

Incident Report for Paybis

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 20:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 20:35 UTC

Update

We are seeing improvements in transaction processing. Our team is continuing to work on full stabilization and will provide the next update as soon as possible.
Posted Nov 21, 2025 - 20:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2025 - 18:51 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2025 - 18:43 UTC

Update

We are working towards full restoration and will provide updates as new information becomes available.
Posted Nov 21, 2025 - 17:49 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2025 - 17:07 UTC

Update

We are working towards full restoration and will provide updates as new information becomes available.
Posted Nov 21, 2025 - 16:09 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2025 - 15:08 UTC

Update

We are working towards full restoration and will provide updates as new information becomes available.
Posted Nov 21, 2025 - 14:16 UTC

Update

We are working towards full restoration and will provide updates as new information becomes available.
Posted Nov 21, 2025 - 13:31 UTC

Identified

Dear Valued customers,

We are currently experiencing technical issues affecting the creation and processing of transactions.

Our team is actively investigating the issue and working to restore normal processing times as soon as possible.

Thank you for your patience and understanding,
The Paybis Team
Posted Nov 21, 2025 - 12:51 UTC
This incident affected: Cryptocurrency Payouts (ERC-20 (Ethereum), Bitcoin (BTC), Polygon (POL)) and Payment methods (Debit / Credit Cards, Apple Pay, Google Pay, Skrill, Neteller, Bank Transfer).