Intermediate delays in transaction processing

Incident Report for Paybis

Resolved

This incident has been resolved.

Posted Jan 07, 2026 - 08:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2026 - 08:43 UTC

Investigating

Dear Valued customers,

We are currently experiencing technical issues affecting the processing of transactions.

Our team is actively investigating the issue and working to restore normal processing times as soon as possible.

Thank you for your patience and understanding,
The Paybis Team

Posted Jan 07, 2026 - 08:29 UTC

This incident affected: Cryptocurrency Payouts (ERC-20 (Ethereum), TRC-20 (TRON), BEP-20 (Binance Smart Chain), Bitcoin (BTC), Ripple (XRP), Polkadot (DOT), Stellar (XLM), Bitcoin Cash (BCH), Tezos (XTZ), Cardano (ADA), Solana (SOL), Polygon (POL), USD Coin (USDC) Polygon, Tether (USDT) Polygon, Litecoin (LTC)).