Intermediate delays in transaction processing

Incident Report for Paybis

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 23:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2024 - 21:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 19, 2024 - 21:02 UTC

Investigating

Dear valued customers,

We are currently experiencing technical issues that are impacting transaction processing. As a result, payouts may take longer than usual.

Our team is actively working to resolve the issue and restore normal processing times as soon as possible.

Thank you for your patience and understanding,
The Paybis Team

Posted Nov 19, 2024 - 20:36 UTC

This incident affected: Payment methods (Debit / Credit Cards, Apple Pay, Google Pay, Skrill, Neteller, Bank Transfer).